NZ Couriers - you are broken!

How can a service company make it so difficult to use them!!!

First of all they rely on finding the pick up location by a phone number. In it self not such a bad idea, unless you are on the road and don't have access to that information.

Second you can book a job on an account and you are given a reference number should you need to track it. However they can't actually track off that information - you have to ring your customer yourself for confirmation that it has been picked up.

Finally my client specified a location where all the couriers collect from. That's not good enough for NZ Couriers.

They want me to call my customer and get them to move the item from the location all other couriers pick up form to the one they would prefer.

Oh well at least now they have one less customer to be worried about!

BOZOS!!!!